Shipping & Returns

Have a return?

Please go to returns.simonmillerusa.com

US SHIPPING

UPS GROUND - FREE
UPS 2nd Day Air - $25

Allow 2-3 days for your order to be shipped. Please note we do not ship on weekends or holidays. 

INTERNATIONAL SHIPPING

$35 Flat Rate, Shipped via DHL Express. For Canadian customers the shipping is calculated at checkout. 

We are not responsible for additional fees upon delivery if you choose to not pay Duties and Taxes at checkout.

RETURNS

For US orders, complimentary return shipping provided for eligible items (not marked final sale or markdown) postmarked within 14 days of receipt.

To initiate the returns process please go to returns.simonmillerusa.com

For international orders, return requests accepted 14 days after receipt at customer's expense. Reach out to customer support at shop@simonmillerusa.com for the return authorization. 

REFUNDS

All returns of full-price items that are shipped back within the 14-day time period in acceptable condition (e.g., unworn, unaltered, with original tags, etc.) will be refunded to the original form of payment. Discounted merchandise is not eligible for a refund (not including welcome discounts). You will receive an e-mail confirming when the refund is issued.

Please allow up to 14 days from the time your return is received for your refund to be processed. Please note original shipping costs are non-refundable. If your order has been sent to a destination within California, all sales taxes will be refunded.

Please note that items that have been price adjusted are ineligible for a return.

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