Shipping + Returns
UPS Ground Complimentary on orders over $150, $10 for orders under $150
UPS 2nd Day Air $25
Fees calculated at checkout. Shipped via DHL Express.
For US orders, complimentary return shipping provided for eligible items (not marked final sale or markdown) postmarked within 14 days of receipt. To receive your label please reach out to customer support at email@example.com. For international orders, return requests accepted 14 days after receipt at customer's expense.
We offer price adjustments on items purchased at simonmillerusa.com that meet ALL of the following conditions:
- The item was purchased within 7 days of the start of the markdown period.
- The item was purchased at full price and was not already discounted via other sales or promotions.
- The item purchased is still in stock on simonmillerusa.com in the same size and color at the time of the price adjustment request.
Please note that once a price adjustment has been issued, the item is ineligible for a return.
All returns of full-price items that are shipped back within the 14-day time period in acceptable condition (e.g., unworn, unaltered, with original tags, etc.) will be refunded to the original form of payment. Discounted merchandise is not eligible for a refund. You will receive an e-mail confirming when the refund is issued.
Please allow up to 14 days from the time your return is received for your refund to be processed. Please note original shipping costs are non-refundable. If your order has been sent to a destination within California, all sales taxes will be refunded.